Terms of Use
By creating an account or using The Corral’s app or website, you agree to these terms. If you don’t agree, don’t use The Corral. Our Privacy Policy explains how we handle your information.
1. The service
The Corral is an app and website for finding, planning, logging and cheering on races, with social features such as profiles, follows, a feed with race walls, race reviews, goals, cheer links and groups. It’s free to use, with an optional Corral Club membership (§3). We may change, add or remove features, or stop offering The Corral, at any time. You must be at least 13 years old to use it. If you’re 13 to 17, you need a parent or guardian’s permission, and they agree to these terms for you and are responsible for your use of The Corral, including the cheer links you share.
2. Your account
You can sign in with Apple, with Google, or with your email and a one-time code; there are no passwords. Keep your sign-in methods secure: you’re responsible for activity under your account. You can sign out or permanently delete your account at any time in the app’s Settings. We may suspend or end your account, or your access to The Corral, if you break these terms, to protect people or The Corral, or where the law requires it.
3. Corral Club membership
Corral Club is an optional auto-renewing subscription (monthly or annual; the price is shown in the app before you buy). Payment is charged to your Apple Account when you confirm the purchase, and the subscription renews automatically unless you cancel at least 24 hours before the end of the current period. Manage or cancel anytime in your App Store account settings; Apple handles billing and refunds. What Corral Club includes is described in the app and may change.
If you got The Corral from Apple's App Store, Apple's standard Licensed Application End User License Agreement also applies. These terms are between you and Sand Collective LLC, not Apple: Apple isn't responsible for The Corral or its content and has no obligation to support it.
4. Your content
You own what you post (reviews, notes, race-wall posts and replies, profile text, goals, custom race names, the charity and cause you add to a race, messages and photos in groups, and any run you choose to share). You’re responsible for it, and you confirm you have the right to post it. By posting or sharing, you give Sand Collective LLC a worldwide, non-exclusive, royalty-free license to host, store, copy, adapt (for example, resize a photo or remove its location details), screen and display it in The Corral, and to use it as needed to run, protect and improve the service and to comply with the law; our service providers may do these things for us. When you delete something, or your account, this license ends, except for copies we keep as our Privacy Policy describes (for example, in backups, for a report, or where the law requires). Deleting something from The Corral doesn’t remove copies others have saved or shared.
Pins and voice messages left on a cheer link’s page follow the same rules, whether or not you have an account: the runner can take any of them off, and section 5 applies to them too. When you send a voice message from a cheer page that says so, the runner may download the recording and keep it, and where the page asks and you agree, play part of it in a video they make, such as their race reel, which they may post anywhere.
In a group of people cheering together, what you share is yours to share: your own spot, your status and what you saw. Don’t post where someone else is, and don’t add anyone to a group, or to your list of runners you cheer for, who doesn’t want to be cheered. Invite only people you know, and don’t send a group’s link or code to anyone who doesn’t want it. What you post to a group’s board (messages, links and photos) is your content under this section: post only photos you took or may share, and none of anyone who wouldn’t want to be in them, or of anyone’s private details. Swearing and trash talk between friends are fine; section 5 applies to everything in a group all the same. Messages and photos are screened before others see them, though screening can make mistakes; the group’s owner can delete any of them, and a runner can block anyone in a group that cheers them. Groups can include people you don’t know well. We don’t verify who anyone is, and we aren’t responsible for what members post or do, in the app or in person.
If you send us feedback or ideas, we may use them without any obligation to you.
5. Zero tolerance for objectionable content and abuse
The Corral exists to celebrate showing up. There is no tolerance for objectionable content or abusive behavior, including: harassment or bullying; hate speech or discrimination; threats; sexually explicit content; spam or deceptive promotion; or impersonation.
- Posts, replies, shared runs, goals, charity flair, messages on a group’s board, and profiles can be reported in the app; you can also block any runner, which limits what you see of each other and how you can reach each other, including in groups.
- We review reports within 24 hours and remove violating content and, where warranted, eject the user who posted it.
- We may remove content or suspend/terminate accounts at our discretion to keep the corral safe.
- We use automated checks, reports and review by our team to enforce these rules, but we don’t monitor everything posted and aren’t obligated to. Automated checks can miss content that breaks these rules, or stop content that doesn’t.
- If you think we removed your content or restricted your account by mistake, write to support@thecorral.app.
- We report apparent child sexual exploitation to the National Center for Missing & Exploited Children, as the law requires, and cooperate with law enforcement.
6. Race information is informational
Race dates, registration windows, elevation profiles, and pacing suggestions may be estimates and can change. Always confirm details with the race organizer before registering or traveling. Pace plans and training information aren’t medical or coaching advice: check with a doctor before you start training or racing, and run within your fitness.
On race day, spots, statuses, sightings, arrival estimates, live progress and tracking links can be wrong, late or missing. Don’t rely on The Corral for anyone’s safety or in an emergency: call 911 or your local emergency number. If you meet people from a group or the app in person, use your own judgment; you’re responsible for your own safety and conduct, and we aren’t responsible for what anyone does offline.
The Corral links to and works with services we don’t operate or control, such as Apple, Google and TikTok, race organizers’ and publishers’ websites, and races’ own tracking pages. Their own terms and privacy policies apply when you use them, and we aren’t responsible for them.
7. Acceptable use
Don’t attempt to disrupt the service or get around its security; access it or collect data from it in ways we don’t allow, including scraping other runners’ data; copy or reverse engineer the app, except as the law allows; circumvent rate limits or blocks; use The Corral to stalk, track or locate anyone who doesn’t want to be found; impersonate anyone; or use the app for anything unlawful.
8. Disclaimers & liability
The Corral is provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don’t promise that The Corral will be uninterrupted, error-free or secure, or that anything in it is accurate or up to date.
To the fullest extent the law allows, Sand Collective LLC and its members, managers, employees and agents aren’t liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or goodwill, arising from your use of The Corral or from anyone else’s content or conduct. Our total liability for any claim relating to The Corral is limited to the greater of what you paid us in the 12 months before the claim or $50. Nothing in these terms limits liability that cannot be limited by law.
You agree to indemnify, defend and hold harmless Sand Collective LLC from claims, losses and costs (including reasonable legal fees) arising from your content, your use of The Corral, or your breaking these terms or the law. We aren’t a party to disputes between users, though we may choose to help.
9. Copyright (DMCA) & takedown requests
We respond to notices of copyright infringement under the U.S. Digital Millennium Copyright Act (DMCA).
To report infringement, send our copyright agent (below) a written notice with:
- your physical or electronic signature, or that of someone authorized to act for the copyright owner;
- the copyrighted work you believe is infringed;
- the material you believe infringes and where it appears in The Corral (a link, or enough detail for us to find it);
- your name, postal address, telephone number and email;
- a statement that you believe in good faith the use isn't authorized by the copyright owner, its agent, or the law; and
- a statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or authorized to act for the owner.
We generally acknowledge notices within 2 business days. Once a notice is complete, we remove or disable access to the material expeditiously and take reasonable steps to tell the person who posted it.
If your content was removed and you believe that was a mistake or misidentification, send our copyright agent a counter-notice with: your physical or electronic signature; the material that was removed and where it appeared; a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification; your name, postal address and telephone number; and a statement that you consent to the jurisdiction of the federal district court for your address (or, if you’re outside the United States, any judicial district where Sand Collective LLC may be found) and will accept service of process from the person who sent the original notice. We send the counter-notice to that person and, unless they tell us they’ve filed a court action, may put the material back in 10 to 14 business days.
Knowingly misrepresenting that material infringes, or that it was removed by mistake, can make you liable for damages (17 U.S.C. § 512(f)). We end the accounts of repeat infringers in appropriate circumstances.
Copyright agent: Copyright Agent, Sand Collective LLC, 16192 Coastal Highway, Lewes, DE 19958, United States · +1 (415) 212-8629 · support@thecorral.app (registered with the U.S. Copyright Office, DMCA-1083238)
The same email handles other rights requests, such as trademarks, and requests from race organizers about their event information.
10. Changes
We may update these terms; material changes will be posted here with a new effective date and, where the law requires, we’ll tell you in another way. Continuing to use The Corral after changes take effect means you accept them.
11. General
These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Any dispute relating to The Corral will be brought in the state or federal courts in Delaware, and you and we agree to their jurisdiction, except that either of us may bring an individual claim in small-claims court. Nothing in these terms takes away rights you have under consumer protection laws that can’t be changed by contract where you live. We may transfer these terms as part of a merger, acquisition or sale of assets. If any part of these terms can’t be enforced, the rest stays in effect, and our not enforcing a term isn’t a waiver of it. Sections 4, 8, 9 and 11 continue to apply after your account ends. These terms and our Privacy Policy are the whole agreement between you and us about The Corral.
Questions? support@thecorral.app